If you get the old boy you are out of luck, get ready for a rollercoaster ride of bad attitude,and general bad customer service.Get ready to pay double what your parcel costs to send, even if your item fits through the large letter slot but the jiffy bag catches the side of the frame on it's way through, you'll be paying for a more expensive service, I send 100's of the same size same weight parcels a month, they cost me 2.50 signed for in any post office in the UK, including Sundorne... But get the old argumentative chap and you'll be paying 4.45Rest of the post office isn't bad, but I have to review on customer experience and over all quality of service
Old man at counter moans at everything. Horrible customer service! he will be getting a formal complaint! Never have a problem unless he's there! What has happend to the amazing girls that where in there?? They would put a smile on customers faces! Whatever issues he has he needs to sort them. Not hard to crack a smile and be decent to someone!
If you want to wait 8 minutes whilst the Post Office counter girl chats to the one customer they're serving, this is the place for you!The customer also discovered in mid chat that she had forgotten her purse and went out to her car. In the several minutes whilst we waited in complete silence for the woman to return, there was no "sorry I'll be right with you" or attempt to look for a colleague to serve me. She just stood there shuffling a couple of envelopes around as if everyone had all the time in the world to waste.Luckily I wasn't in a hurry to get back to work, otherwise I would have been tempted to mention something but the complete lack of professionalism I witnessed today led me to belief that any misgivings I might have had would have fallen on deaf ears.Won't be visiting again in a hurry.
Sundorne Avenue Post Office is a UK Post Office based in Shrewsbury, West Midlands. Sundorne Avenue Post Office is located at Robsons Stores, 4 Sundorne Ave, Shrewsbury SY1 4JP, UK.
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